Shipping & Delivery

Shipping & Delivery Policy for Noufera Jewelry

At Noufera, we are committed to delivering your orders with care and efficiency. This policy outlines our shipping and delivery process to ensure clarity and transparency.

  1. Shipping Locations

We currently ship within Pakistan. International shipping services will be available soon, and updates will be shared on our website.

  1. Production & Dispatch Time

As all our jewelry is made-to-order, we require a minimum of 2 weeks for production before dispatch. Larger or custom orders may require additional production time, and we will inform you of any extended timelines when your order is confirmed.

  1. Shipping Partner & Methods

We currently ship through our trusted delivery partner, Blue-Ex Courier. At this time, we offer a single shipping option, ensuring safe and timely delivery.

  1. Estimated Delivery Time

Once your order has been dispatched, delivery within Pakistan typically takes 2–5 business days, depending on your location. Remote areas may experience slightly longer delivery times.

  1. Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and order size. Any applicable shipping fees will be displayed before you complete your purchase.

  1. Order Tracking

At present, we do not offer order tracking. However, we will notify you once your order has been dispatched and provide any relevant shipping updates.

  1. Delivery Delays

While we strive to deliver your orders on time, unexpected delays may occur due to circumstances beyond our control, including but not limited to:

  • Weather conditions
  • Natural disasters
  • Strikes or labor disputes
  • Customs clearances or regulatory issues
  • Courier service disruptions

In the event of any significant delay, our customer support team will keep you informed and work to resolve the situation as quickly as possible.

  1. Contact Information

For any shipping-related inquiries, please contact us at:

  • Email: info@noufera.com
  • WhatsApp: 0333-6683372
  • Social Media: Direct messages on our official pages

Thank you for your understanding and trust in Noufera. We remain dedicated to providing you with exceptional service and beautifully crafted jewelry.